General terms of sale for purchases in the game Le Président

5.1 The three passes

A pass is paid for in a single payment. There is no subscription, no renewal and no automatic debit: the pass ends on its own at the end of its duration.

You can buy several passes. They add up (Article 5.4).

5.2 What the pass unlocks

Throughout its duration, the pass unlocks Premium options for the table you host. It may include the following Premium options:

• Rapid game: everyone plays at the same time, on a shared timer;
• Finish with a 2: the player who finishes with a 2 takes last place;
• Unlimited: a game with no set number of rounds, or with more than seven rounds. Games of seven rounds or fewer remain free;
• Voice chat: talking with the players at the table.

Your pass includes the options that the Premium screen presents as paid options at the time of purchase. The summary displayed before payment and the confirmation email state these options. This content does not decrease during the pass. If an included option becomes free for everyone, you continue to benefit from it.

The purchase does not change your table on your behalf: you are the one who chooses the Premium options in the lobby.

5.3 Your whole table benefits

• The pass is attached to your account. It benefits the table you host. All the players at that table, including those without a linked account, enjoy the Premium options without paying and without creating an account.
• For your table to benefit, create it while signed in to the account that bought the pass.
• If you leave the table and another player becomes host, your pass is not passed on to them: their own pass then applies. A temporary disconnection does not take away your place as host.

5.4 Start, duration and accumulation

• First pass. If you have no current or upcoming pass, the pass starts at the time of payment.
• Running time. The time of the pass runs continuously, whether or not you play. It keeps running while you are offline and during service interruptions (see Article 13 for your remedies).
• Queued pass. If you buy a pass while another one is current or upcoming, the new pass waits its turn. It starts when the period covered by all your current and upcoming passes ends. The summary shows the scheduled start date.
• Early end of a previous pass. If a previous pass ends earlier than planned, as a result of a withdrawal or a refund, the following passes that have not yet started begin earlier, but never before the time of that early end. They keep their full duration. The period of a pass that has already elapsed is never changed retroactively.
• Exact dates. The start and end date and time of each pass are shown in “My purchases” and in the confirmation email.

5.5 What happens when the pass ends

A pass ends when its duration has elapsed, when you withdraw or when it is refunded. If you have no other pass, the Premium options stop being available for your table as follows:

• a game with a fixed number of rounds that has already started continues until it ends, voice chat included;
• in an “Unlimited” game, voice chat is turned off when moving on to the next round. If the game uses other Premium options, it stops at that point, with its standings;
• when a new game or “Play again” is started, voice chat is turned off. If other Premium options are selected, the table returns to the lobby and must switch to free options;
• without a pass, you can neither add a Premium option nor turn on voice chat.

8.1 Price

The Premium screen and the summary display the price in euros before any commitment. The applicable price is the one displayed in the summary at the time of your order.

VAT statement to come: it depends on the seller’s VAT scheme.

Our prices are the same for everyone: no automated decision-making personalises them.

We may change our prices. A change has no effect on purchases already concluded. If the price changes between its display and your payment, the order stops before any payment is made and the new price is presented to you.

Any announcement of a price reduction states the price previously applied.

8.2 Payment

• You pay in a single payment, at the time of the order.
• Payment is made in the secure window of our payment providers, RevenueCat and Stripe. It opens in the game, without leaving the table.
• Accepted means of payment: bank card and, depending on your device and browser, the other means offered by the payment window, for example Apple Pay or Google Pay.
• Your bank details are entered in this window and processed by these providers. We do not have access to your full card number.
• Our payment provider may also send you its own receipt. That receipt does not replace our confirmation email.

8.3 Receipt

Each purchase is given a receipt number, that is, the number of your proof of purchase. This number appears in the confirmation email and in “My purchases”.

8.4 Refunds outside a withdrawal

A purchase may be refunded in full in the following cases:

• at your request or with your agreement, for example following a complaint;
• at the request of the legal representative of a minor who made a purchase without their consent (Article 4);
• when your bank cancels the payment at your request.

The purchase then ends:

• a refunded pass no longer counts among your passes. The following passes are governed by Article 5.4;
• the avatars of a refunded pack are no longer yours.

10.1 Supply

A pass starts according to the rules of Article 5.4. The avatars of a pack are yours as soon as the payment is confirmed. This confirmation usually takes a few seconds, sometimes a few minutes.

10.2 Confirmation email

We send a confirmation to your account’s email address, in the language of your order. It is usually sent a few minutes after the payment is confirmed. In the event of a technical problem, we retry sending it for 24 hours.

The email contains:

• the item, its price and the VAT notice;
• the date of purchase, in Paris time;
• the receipt number;
• for a pass, its validity dates and the included options; for a pack, the included avatars;
• the exact text you accepted, with its date;
• information on withdrawal: the deadline and the “Withdraw from the contract here” link when withdrawal is possible, or a reminder of your waiver;
• our identity, the consumer mediator, the support address and the purchase reference;
• these Terms, in the version you accepted, attached in text format. They include the withdrawal form in Annex 1.

Keep this email: it confirms your order.

10.3 If the confirmation is not sent

If the email cannot be sent to you, because sending it is permanently refused or after 24 hours of unsuccessful attempts, “My purchases” informs you of this and allows you to download the confirmation. Your right of withdrawal is then maintained or extended (Article 11.6).

10.4 Archiving and access

We keep the record of your order:

• the date and the price;
• the accepted text and its date;
• the version of the Terms;
• the confirmation.

In “My purchases” (https://play.lepresident.app/profil/achats), you can find your purchases with their date, item, price, status, validity, content and receipt number. You can also download the confirmation there and, where applicable, the withdrawal acknowledgement. Our privacy policy states how long this data is kept.

Emails give times in Paris time and name that time zone. “My purchases” gives times, including the withdrawal deadline, converted to your device’s time zone.

11.1 Period

The withdrawal period is fourteen days from the conclusion of the contract. It is calculated as follows:

• the day of purchase is not counted;
• the period begins at the start of the first hour of the following day;
• it ends at the end of the last hour of the fourteenth day;
• if it ends on a Saturday, a Sunday or a public holiday or non-working day in France, it is extended until the end of the next working day.

Example: for a purchase concluded on Sunday 4 October 2026, the period begins on Monday 5 October at 00:00. It would end on Sunday 18 October at 24:00. As that is a Sunday, it is extended until Monday 19 October at 24:00, Paris time.

Periods are calculated in Paris time. If the calculation based on the time at your place of residence results in a later deadline, that deadline applies.

The deadline for each purchase is shown in “My purchases” and in the confirmation email. To be on time, it is sufficient to send your withdrawal statement before this deadline.

Time of your withdrawal. In these Terms, the time of your withdrawal is the time at which you send your statement: the online confirmation, the sending of your email or the date on which your letter is sent. This time is what counts for the period, for the end of the contract and for the calculation of the refund.

11.2 Month pass and Year pass

When you order, you request that the pass start right away. The box bears this text: “I request that the pass start right away.” Below the box, the following information is displayed: “You can withdraw within 14 days of purchase: you will be refunded, minus the part of the pass already elapsed.”

You can withdraw throughout the period in Article 11.1. As the pass started at your request, you pay for the part already provided, that is, the time elapsed between the start of the pass and the time of your withdrawal. We refund the rest to you:

refund = price paid × (duration of the pass − time elapsed) ÷ duration of the pass, rounded to the nearest cent.

Example: for a 30-day pass paid €3.00 (fictitious price, for the purposes of the example), a withdrawal after 6 days gives entitlement to €3.00 × 24 ÷ 30 = €2.40.

11.3 Queued passes

A pass bought while another one is current or upcoming, including an Evening pass, starts later (Article 5.4). The box bears this text: “I request that this pass start when my current pass ends.” The information displayed is as follows: “You can withdraw within 14 days of purchase: a full refund while it has not started, otherwise minus the part already elapsed.”

The summary shows the scheduled start date, which corresponds to the end of all your current and upcoming passes. This date may fall within the withdrawal period. By ticking the box, you request that the pass start on that date, or earlier if a previous pass ends earlier (Article 5.4).

You can withdraw throughout the period in Article 11.1:

• if the pass has not yet started at the time of your withdrawal, it is refunded in full;
• if it started during the period, the refund is calculated as in Article 11.2;
• if it has fully elapsed, no amount is refunded.

11.4 Evening pass

When you order an Evening pass that starts right away, the box bears this text: “I request that the pass start right away and I acknowledge that I lose my right of withdrawal once the pass has ended.” The information displayed is as follows: “Until the pass ends, you can withdraw: you will be refunded for the part not yet elapsed.”

During the 24 hours of the pass, you can withdraw. The refund is calculated as in Article 11.2.

Example: for an Evening pass paid €2.00 (fictitious price, for the purposes of the example), a withdrawal after 6 hours gives entitlement to €2.00 × 18 ÷ 24 = €1.50.

Once the pass has ended, the service has been fully provided with your prior express consent. You then lose your right of withdrawal (Article L221-28, 1°, of the French Code de la consommation).

There is one exception. If an interruption attributable to us, or to our providers, deprived you of all or part of the pass, the service has not been fully provided. You therefore do not lose your right of withdrawal: exercise it by email or by post (Article 11.7 b), within the period in Article 11.1. You also have the remedies in Articles 12 and 13.

11.5 Avatar packs

When you order a pack, the box bears this text: “I request immediate access to the pack’s avatars and I acknowledge that I lose my right of withdrawal.” The information displayed is as follows: “The avatars are yours as soon as the payment is confirmed, with no time limit.”

You lose your right of withdrawal when the following three conditions are met (Article L221-28, 13°, of the French Code de la consommation):

• by ticking the box, you requested immediate access to the avatars and acknowledged that you lose your right of withdrawal;
• the avatars have been made available to you;
• we have sent you by email the confirmation of your consent and of your waiver.

As long as this confirmation has not been sent to you, you keep your right of withdrawal and the refund is in full.

11.6 Cases in which the right of withdrawal is maintained or extended

• Confirmation never sent. If the confirmation email cannot be sent to you, because sending it is permanently refused or after 24 hours of unsuccessful attempts, no waiver takes effect, whatever the item. You can then withdraw until the later of these two dates:
  • the end of the period in Article 11.1;
  • the end of a period of fourteen days running from the definitive failure of the sending.

  “My purchases” shows this date. For a pack, the refund is in full. For a pass, it follows Articles 11.2 to 11.4.

• Purchase without a request on our screen. If your purchase was not preceded by your request in our summary (Article 9), you can withdraw within the period in Article 11.1. The refund is then in full.
• Missing information. If the information on the right of withdrawal has not been provided to you, the period is extended by twelve months from the end of the initial period. If this information is provided to you during this extension, the period expires fourteen days after the day on which you received it.

11.7 How to withdraw

a) Online, with the “Withdraw from the contract here” function. This function is free of charge. To use it:

1. Sign in to the game with the account that made the purchase.
2. Open “Profile”, then “My purchases” (https://play.lepresident.app/profil/achats). The “Withdraw from the contract here” link in your confirmation email also leads there.
3. Next to each purchase that can still be withdrawn from, the “Withdraw from the contract here” button remains displayed throughout the period, with the deadline.
4. This button opens a withdrawal statement. It recalls the purchase concerned, that is, the item and the date. It allows you to provide or confirm your first name and surname, as well as the email address at which you wish to receive the acknowledgement of receipt. It states the effect of the withdrawal and the amount of the refund estimated at that moment.
5. The “Confirm the withdrawal” button sends your statement. The “Keep my purchase” button closes the statement without sending it: your purchase continues.

We then send you by email, without undue delay, an acknowledgement of receipt. It sets out the content of your statement and the date and time it was sent. You can also download it in “My purchases”. The online function requires an Internet connection.

b) By email or by post. You can also send us any unequivocal statement expressing your decision to withdraw:

• by email to email address to come;
• by post to FLOBBER, 22 rue des Rochettes, 02200 Belleu, France.

You may use the form in Annex 1, but it is not obligatory. This method is useful, for example, if you no longer have access to your account. So that we can find your purchase, please state:

• your first name and surname;
• your account’s email address;
• the item and the date of purchase;
• if possible, the reference or the receipt number from the confirmation email.

We send you an acknowledgement of receipt by email, without undue delay.

11.8 Effects of withdrawal and refund

• End of the contract. The contract ends at the time of your withdrawal (Article 11.1).
  • For a pass, it stops at that time and the Premium options stop being available in accordance with Article 5.5. Your queued passes start earlier (Article 5.4).
  • For a pack, the avatars are no longer yours.
• Amount. It is calculated in accordance with Articles 11.2 to 11.6, on the basis of the price including all taxes that you paid. We do not withhold any fees. In the game, the estimated amount is displayed before you confirm. It is fixed at the time of confirmation and appears in the acknowledgement of receipt.
• Time limit and means. We refund you without undue delay, and no later than fourteen days after the day on which we are informed of your decision. We use the same means of payment as for the purchase, unless you expressly agree to another means. The refund costs you nothing.

15.1 Grounds

We suspend an account only in the event of a serious breach:

• payment fraud or attempted payment fraud;
• circumvention of technical measures to obtain Premium options or avatars without paying for them;
• behaviour that seriously harms other players, such as threats, harassment, hateful remarks or unlawful content, including in voice chat;
• interference with the operation or security of the game.

We never suspend or close an account without grounds or at our sole convenience.

15.2 Information and challenge

We inform you by email of the grounds for the suspension. You may challenge it by writing to us at email address to come: we then review the decision. The length of the suspension is proportionate to the breach and never exceeds 30 days.

15.3 Effects of the suspension

• During the suspension, you can neither play nor buy.
• Your pass is not frozen: it continues to run.
• You keep your right of withdrawal (Article 11). You can exercise it in “My purchases” or by email.
• If the suspension is lifted because it was not justified, we refund you, at your request, the part of your passes that elapsed during the suspension.

15.4 Permanent closure

In the event of a particularly serious breach, or of a new serious breach after a suspension, we may close your account permanently. Before the closure, we inform you of the grounds by email and you may submit your observations to us. In the event of payment fraud, we may close the account without waiting for your observations. We nevertheless inform you of the grounds by email.

The closure ends your passes and your access to the avatars of your packs. We refund you the part of your passes that has not elapsed. Packs, having already been supplied, are not refunded.

16.1 Deletion of your account

To delete your account, write to us at email address to come. Before deleting it, we tell you what you will lose: your current and upcoming passes, and your packs.

Deletion ends your passes and your packs, without a refund. If a withdrawal period is still open, remember to exercise that right first (Article 11). Certain purchase data are kept as required by law: our privacy policy states for how long (Article 18).

16.2 Discontinuation of the game or of the offers

If we stop operating the game, we notify you by email at least three months in advance. We refund the part of your passes that will not have elapsed on the date of discontinuation. The avatars of your packs remain available until that date.

If we only stop selling passes or packs, purchases already concluded remain valid.